Privacy and cookies
1. Controller
The controller for the processing of personal data on this website within the meaning of the Swiss Data Protection Act (FADP) is:
Kleintierpraxis Werdenberg GmbH, Wiedenstrasse 50 b, 9470 Buchs
Phone: 081 756 20 50 · Email: info@kleintierpraxis-werdenberg.ch
For questions about data protection and to exercise your rights, you can reach us using these contact details.
2. Scope
This policy describes how we process personal data when you visit this website. We comply with the Swiss Federal Act on Data Protection (FADP). The processing of data in the course of veterinary treatment (patient data) is not covered by this policy.
We process personal data on this website only where this is necessary for the operation and security of the website, to answer your enquiry, or where you have given your consent (map). Where the EU General Data Protection Regulation (GDPR) applies, we rely on Art. 6(1)(a) (consent), (b) (enquiry) and (f) (legitimate interest in the secure operation of the website) GDPR.
3. Server log files
When you visit the website, the web server stores technically necessary information: IP address, date and time, page requested, referring page (referrer), status code, browser and operating system. We use this data for operation, security and troubleshooting. It is not combined with other data and is deleted after nine weeks at the latest. The same applies to the website’s error logs, which may also contain IP addresses.
The website is hosted by OVH; the servers are located in London (United Kingdom). The hosting provider processes the data on our behalf. The United Kingdom is on the Federal Council’s list of states with adequate data protection (Annex 1 of the Data Protection Ordinance).
4. Cookies
Cookies are small text files that your browser stores. This website sets only one technically necessary cookie. With your consent in the cookie banner the Google Maps map is also displayed directly; Google may then set its own cookies (see section 5). You can change or withdraw your choice at any time via “Cookie settings” at the end of every page.
| Name | Purpose | Provider | Duration |
|---|---|---|---|
| kpw_consent | Stores your cookie choice (necessary). | This website | 6 months |
5. Map (Google Maps)
On the “Contact” page you can load a map. Only when you click “Load map” or accept “Maps” in the cookie settings is a connection to Google established and your IP address sent to Google. No data is transmitted before that.
Google then processes in particular your IP address, information about your browser and device and your input on the map, and may set its own cookies. The recipient is Google LLC (USA); the data may be transferred to the USA and to other countries. The safeguard is the Swiss-U.S. Data Privacy Framework, under which Google LLC is certified, supplemented by Google’s standard contractual clauses.
You can withdraw any consent at any time (see “Cookie settings”). More information: policies.google.com/privacy
6. Contact and applications
If you contact us by e-mail or telephone or apply for a position, we process the data you provide in order to answer your enquiry or to assess your application. We delete application documents once the procedure is complete, unless you agree to longer storage.
This includes in particular your name, contact details, the content of your message and, for applications, the application documents. E-mails are transmitted over the internet unencrypted and can be read by third parties.
We receive applications on a Gmail account of the practice (tierarztpraxis.werdenberg@gmail.com). The e-mails are stored by Google (Google LLC, USA); the safeguards in section 5 apply. All other enquiries go to info@kleintierpraxis-werdenberg.ch.
7. Links to other websites
Our website contains links to other websites. The respective operators are responsible for their data protection.
8. Recipients and disclosure abroad
We only pass personal data on to service providers we use to run the website: the hosting provider (section 3), Google for the map (with your consent, section 5) and Google for receiving applications by e-mail (Gmail, section 6). We do not sell personal data. Data is disclosed abroad to the hosting provider (United Kingdom, section 3) and to Google (USA, with the safeguards named in section 5).
9. Your rights
You have the right to information, rectification, erasure and restriction of the processing of your personal data, to object to the processing and to data portability. You can withdraw any consent at any time (see “Cookie settings”). Please contact info@kleintierpraxis-werdenberg.ch for this. You can also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
10. Changes
We may amend this policy. The version published on this page applies. Version: 7 November 2026